Shipping policy

Perth (Metro):

Delivery takes between 1 - 4 business days.

NSW. VIC. NT. S.A, QLD (Metro):

Expect your deliveries to take a bit longer (5-12 days).

Country, Remote and Tasmanian:

Delivery Australia-wide takes between 5 - 15 business days.

Please not these shipping timeframes are approximate only, our delivery provider will provide you with a more accurate shipping timeframe once ordered.

Standard Shipping:

$10 Flat rate for standard shipping to Australia wide.

Our delivery service providers may change their fees from time to time, and so you acknowledge and agree that we can vary the postage fees applicable to orders at any time on notice, and that such notice is given by posting the updated postage fees on the Website. 

Dispatch Timeframes

We process all orders within 1-3 business days of receipt of payment. Once an order is processed, we’ll do our best to dispatch orders on the same business day or the next business day.

Delivery Address

It’s your responsibility to make sure that your postal address details are correct- we won’t be responsible for any incorrect or failed delivery if you don’t supply current, accurate postal address details. If your order is undelivered due to your error and returned to us, we reserve the right to require you to pay further postage fees or terminate this agreement and issue a refund in accordance with this agreement. Please note we do not deliver to PO boxes.

Orders Lost in Transit

When we dispatch your order, we will give you a tracking code for you to track the progress of your order.

If you’re concerned that your order has been lost or misdelivered, we ask that you contact us as soon as possible, so that we can investigate. You understand that while we’ll investigate your missing order, we make no representations as to responsibility or liability for any lost or misdelivered order. In the event of items lost or damaged in transit, you acknowledge that our liability is limited to the amount of any compensation we are able to recover from the delivery service provider, less our reasonable costs of investigating and applying for any compensation, unless otherwise required by law.

Risk

Risk in each order passes to you on delivery to your nominated address. You must sign for your standard delivery, unless you’ve given authority to leave unattended. If you’ve authorised us or our agents to leave your order unattended at that address, the order will be taken to have been delivered on leaving the order at the address. If you ask us to deliver to an address and you’re not there, but someone else at the address signs for the parcel, the order will be taken to have been delivered on leaving the order with that person.